Payment Collections

The Collections Department at ACU is dedicated to helping members manage and resolve past-due payments. Our goal is to work with you, not against you — offering support and solutions that fit your personal situation. If you’re experiencing financial difficulty, we encourage you to reach out early so we can assist.

What to do in case...

Find answers to most common questions
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Voluntary Membership Credit unions are voluntary,  cooperative organizations, offering services to people willing to accept the responsibilities and benefits of membership, without gender, social, racial, political or religious discrimination.

Many cooperatives, such as credit unions, operate as not-for-profit institutions with volunteer board of directors. In the case of credit unions, members are drawn from defined fields of membership.

What are the principles of the ACU?

Voluntary Membership Credit unions are voluntary,  cooperative organizations, offering services to people willing to accept the responsibilities and benefits of membership, without gender, social, racial, political or religious discrimination.

Many cooperatives, such as credit unions, operate as not-for-profit institutions with volunteer board of directors. In the case of credit unions, members are drawn from defined fields of membership.

[Text]

Voluntary Membership Credit unions are voluntary,  cooperative organizations, offering services to people willing to accept the responsibilities and benefits of membership, without gender, social, racial, political or religious discrimination.

Many cooperatives, such as credit unions, operate as not-for-profit institutions with volunteer board of directors. In the case of credit unions, members are drawn from defined fields of membership.

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